This policy explains how we respect privacy when we deal with personal information collected by our organisation. It applies to information we, monstrouschild.com, collect about individuals who interact with us. It explains what personal information we collect and how we use it. If you have any comments or questions about this notice, feel free to contact us by e-mail at email@example.com or via our contact form.
1. Personal data that we process:
The following list explains the purpose, data we collect and the legal basis, under current data protection legislation, on which this data is processed.
Enquiring about our products and services:
Name, email or phone number, message
Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect.
Website activity collected through cookies
It is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.
2. How we use your data:
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.
For example, we may use your personal information to reply to enquiries you send to us, handle transactions which you initiate, and provide you with information about our products and services
3. When we share your data:
We will only pass your data to third parties in the following circumstances – where you have provided your explicit consent for us to pass data to a named third party, or if we are required by law to share your data.
4. How long we keep your data:
We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required. Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.
5. Rights you have over your data:
You have a range of rights over your data, which include the following –
Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).
You have the right to ask for rectification and/or deletion of your information.
You have the right of access to your information.
You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.
A full summary of your legal rights over your data can be found on the Information Commissioner’s website at https://ico.org.uk/
If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.
Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.
6. Cookies & usage tracking:
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website. Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
8. Getting in Touch:
If you have questions or concerns, believe that any information we are holding on you is incorrect or incomplete, or would like to access the rights listed above (or any other legal rights you have over your data under current legislation), please contact us as soon as possible via the contact form or e-mail firstname.lastname@example.org.